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	<title>nandugreen.com &#187; phone tips</title>
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		<title>Five Things To Do While On Hold</title>
		<link>http://blog.nandugreen.com/archives/2555</link>
		<comments>http://blog.nandugreen.com/archives/2555#comments</comments>
		<pubDate>Mon, 09 Nov 2009 13:00:39 +0000</pubDate>
		<dc:creator>Bonnie Lupton</dc:creator>
				<category><![CDATA[Wandering The World - Tom & Bonnie's Travels]]></category>
		<category><![CDATA[making good use of your time]]></category>
		<category><![CDATA[patience]]></category>
		<category><![CDATA[phone tips]]></category>
		<category><![CDATA[time management tips]]></category>
		<category><![CDATA[what to do while on hold]]></category>

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		<description><![CDATA[My life has been on-hold and I have not aged and I have hydrated. I
have traveled back in time listening to the Monkees sing about the last train to Clarksville. When I am pulled back to the real world and my real problem by the sound of a human voice, I hope that my time on hold has slowed me down and allowed me to appreciate the moment.]]></description>
			<content:encoded><![CDATA[<p><a target="_blank" style="float: left;" href="http://nandugreen.typepad.com/.a/6a00e551c4c4d888330120a6555371970b-pi"><img class="asset asset-image at-xid-6a00e551c4c4d888330120a6555371970b " style="margin: 0px 5px 5px 0px;" src="http://nandugreen.typepad.com/.a/6a00e551c4c4d888330120a6555371970b-320wi" alt="Woman at desk" /></a> “The department of Motor Vehicles is experiencing a high call volume, please hold, someone will be with you as soon as possible.”</p>
<p>My new mantra is I am not aging as long as I am on hold. So far I have not aged.</p>
<p>27 minutes while tethered to my phone and laptop ready to pounce to action as soon as a “real” person answers. What proactive and productive actives can I do while on hold?</p>
<p>1. Drink a bottle of water. Everyone knows that water is good for you and we never seem to get enough. Hydration is important to keep you from looking like a wrinkled prune. So I am going to let being on-hold drive me to drink.</p>
<p>2. Post your friends&#8217; and relatives&#8217; birthdays in your calendar. I am setting up an alarm via my iCal so that a week ahead I am reminded. Next time I will get a card off before my friend is a year older and my good wishes are stale. A little on-hold time will remind you how many people hold you in their hearts and thoughts.</p>
<p>3. Write a thank you note, or an &#8220;I am thinking of you&#8221; card. Take the<br />
time to find a stamp, write a note, and do something tangible. Who knows, your card may be tucked away as a treasured memory for years. When was the last time your “real” mailbox had a note that warmed your heart. Time to plant the seeds of thoughtfulness.</p>
<p>4. Make a gratitude list. Look at why you are on-hold and you will see a reason to be thankful. Are you grateful that you have a car or medical insurance?</p>
<p><a target="_blank" style="float: right;" href="http://nandugreen.typepad.com/.a/6a00e551c4c4d888330120a6aad24e970c-pi"><img class="asset asset-image at-xid-6a00e551c4c4d888330120a6aad24e970c " style="margin: 0px 0px 5px 5px; width: 190px;" src="http://nandugreen.typepad.com/.a/6a00e551c4c4d888330120a6aad24e970c-250wi" alt="Woman smiling" /></a> 5. Smile. Life is worthwhile because you smile. Think of the “nice” person who is going to help you. You are giving someone the opportunity to make a positive impact on your life.</p>
<p>Now, 50 minutes have passed and a dozen more replays of, “ The department of Motor Vehicles is experiencing a high call volume, please hold, someone will be with you as soon as possible.&#8221;</p>
<p>My life has been on-hold and I have not aged and I have hydrated. I<br />
have traveled back in time listening to the Monkees sing about the last train to Clarksville. When I am pulled back to the real world and my real problem by the sound of a human voice, I hope that my time on hold has slowed me down and allowed me to appreciate the moment.</p>
<p><em>Special Thanks to Lynn Ackerman and Glenda Rogers for the top photo</em></p>
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